Data Collection
Nursil Portal L.L.C collects the personal data necessary to provide its services, including name, email, phone number, payment information, music business data, and published content. System usage data (such as location, device type, logs, and listening statistics) is collected for analytics and service improvement.
Use of Data
The data is used to activate accounts, provide distribution services, offer support, and send administrative and marketing notifications. Payment data is used only to process financial transactions and pay royalties and is not stored after the subscription ends.
Data Sharing with Third Parties
User data is not shared with third parties except in the following cases:
- Compliance with official requests from judicial or governmental authorities.
- Performing financial transactions through approved payment processors like Payoneer and banks.
- Providing support or escalation services for music platforms such as Spotify or Apple Music.
Data Protection
Nursil Portal L.L.C applies all technical and organizational measures to protect user data from unauthorized access or disclosure. User data is never sold or marketed to third parties under any circumstances.
Data Storage and Deletion
The company retains user data for contractual, financial, and administrative purposes for the duration required by UAE law or the contract term. Users have the right to request deletion of their data and cancellation of their account via official support, although some payment record data may be retained for legal periods.
Privacy Policy Amendments
Nursil Portal L.L.C reserves the right to modify this privacy policy and will notify users by email or via the official dashboard before changes take effect. Continued use of the platform after amendments implies acceptance of the updated policy.
User Rights
Users have the right to access, modify, or request deletion of their personal data according to the company policy and applicable laws. Inquiries or complaints can be submitted via the official support contact, with replies provided within 7 business days.
Cookie Policy and Other Notices
The website may use cookies and similar technologies. Information about cookie usage, consent management, types of cookies, and how users can manage their preferences should be disclosed separately in a cookie policy. Users should have the option to accept, reject or withdraw consent for non-essential cookies where required by law.