Data Collection
Nursil Portal L.L.C collects the personal data necessary to provide its services, including name,
email, phone number, payment information, music business data, and published content. System
usage data (such as location, device type, logs, and listening statistics) is collected for
analytics and service improvement.
Use of Data
The data is used to activate accounts, provide distribution services, offer support, and send
administrative and marketing notifications. Payment data is used only to process financial
transactions and pay royalties and is not stored after the subscription ends.
Data Sharing with Third Parties
User data is not shared with third parties except in the following cases:
- Compliance with official requests from judicial or governmental authorities.
- Performing financial transactions through approved payment processors like Payoneer and
banks.
- Providing support or escalation services for music platforms such as Spotify or Apple Music.
Data Protection
Nursil Portal L.L.C applies all technical and organizational measures to protect user data from
unauthorized access or disclosure. User data is never sold or marketed to third parties under
any circumstances.
Data Storage and Deletion
The company retains user data for contractual, financial, and administrative purposes for the
duration required by UAE law or the contract term. Users have the right to request deletion of
their data and cancellation of their account via official support, although some payment record
data may be retained for legal periods.
Privacy Policy Amendments
Nursil Portal L.L.C reserves the right to modify this privacy policy and will notify users by
email or via the official dashboard before changes take effect. Continued use of the platform
after amendments implies acceptance of the updated policy.
User Rights
Users have the right to access, modify, or request deletion of their personal data according to
the company policy and applicable laws. Inquiries or complaints can be submitted via the
official support contact, with replies provided within 7 business days.
Cookie Policy and Other Notices
The website may use cookies and similar technologies. Information about cookie usage, consent
management, types of cookies, and how users can manage their preferences should be disclosed
separately in a cookie policy. Users should have the option to accept, reject or withdraw
consent for non-essential cookies where required by law.
